State Long Term Care Ombudsman 
                Sally Petrone 
                State LTC Ombudsman 
                Illinois Department on Aging 
                421 East Capitol Avenue 
                Suite 100 
                Springfield, IL 62701-1789 
                Work: (217)785-3143 
                Fax: (217)524-9644 
                website:http://www.state. 
                il.us/agingOffice on Aging 
                Charles Johnson 
                Director 
                IL Department on Aging - V 
                421 East Capitol Avenue 
                Suite 100 
                Springfield, IL 62701-1789 
                Work: (217)785-2870 
                Fax: (217)785-4477 
                Licensure and Certifications 
                Enrique Unanue 
                Deputy Director 
                Illinois Department of Public Health 
                Office Health Care Regulation 
                525 West Jefferson, 5th Floor 
                Springfield, IL 62761 
                Work: (217)782-2913 
                Fax: (217)524-6292 
                Medicaid Fraud Unit Control 
                Gordon Fidler 
                Master Sergeant, Cooridnator 
                Medicaid Fraud Control Unit of Illinois 
                Illinois Dept. of State Police 
                400 Iles Park Place 
                Suite 302 
                Springfield, IL 62718 
                Work: (217)785-3322 
                Fax: (217)524-6405 
                 
                Board of Examiners for Nursing Home Administrator 
                Kittie West 
                NHA Licensing & Disc. Board 
                IL Dept. of Prof. Regulation 
                320 W. Washington Street 
                3rd Floor 
                Springfield, IL 62786 
                Work: (217)782-7524 
                Fax: (217)782-7645 
                Medicaid Agency 
                Barry Maram 
                Medicaid Director 
                IL Dept. of Publid Aid 
                201 South Grand Avenue, East 
                3rd Floor 
                Springfield, IL 62763-0001 
                Work: (212)782-1200 
                Fax: (217)524-7979 
                 
                Quality Improvement Organization 
                Beth Hackman 
                Executive Vice President 
                Illinois Foundation for Quality Health Care 
                2625 Butterfield Road 
                Suite 104 S 
                Oakbrook, IL 60523 
                Work: (630)571-5540 
                Fax: (630)571-5611 
                 
                Protection and Advocacy System 
                Zena Naiditch 
                Executive Director 
                Equip for Equality, Inc. 
                11 East Adams 
                Suite 1200 
                Chicago, IL 60603 
                Work: (312)341-0022 
                Fax: (312)341-0295 
                 
                Adult Protective Service Agency 
                Lois Moorman 
                Manager 
                IL Department on Aging 
                Bureau of Elder Rights 
                421 East Capitol Avenue 
                Suite 100 
                Springfield, IL 62701-1789 
                Work: (217)785-9018 
                Fax: (217)524-9644 
                 
                Citizen Advocacy Group 
                Violette King 
                Nursing Home Monitors 
                6111 Vollmer Lane 
                Godfrey, IL 62035 
                Work: (618)466-3410 
                Fax: (618)466-3410 
                website:http://www.nursin 
                ghomemonitors.org 
                 
                Wendy Meltzer 
                Illinois Citizens For Better Care 
                220 South State Street 
                Suite 1928 
                Chicago, IL 60604 
                Work: (312)663-5120 
                Fax: (312)427-0181 
                 
                Margaret Niederer 
                Director of Special Projects 
                Tender Loving Care in Long Term Care 
                620 North Walnut St. 
                Springfield, IL 62702 
                Work: (217)523-8488 
                Fax: (217)523-8493 
                 
                11 Local and Regional Ombudsmen 
                Laura Bass 
                Regional Ombudsman 
                Chicago Department on Aging (PSA 12) 
                Long Term Care Ombudsman Prog. 
                30 North LaSalle 
                Suite 2320 
                Chicago, IL 60602-2586 
                Work: (312)744-5957 
                Fax: (312)744-0680 
                Area Served: City of Chicago 
                Brigit Dyer-Reynolds 
                Regional Ombudsman 
                ICARE - Long-Term Care Ombudsman 
                Long Term Care Ombudsman Program 
                620 North Walnut Street 
                Springfield, IL 62702 
                Work: (217)523-8419 
                Fax: (217)523-8493 
                website:http://www.icare. 
                ws 
                Area Served: Cass, Christian, Greene, Jersey, Logan, Macoupin, 
                Mason, Menard, Montgomery, Morgan, Sangamon, Scott 
                Judy Ellet 
                Regional Ombudsman 
                Shawnee Alliance For Seniors 
                Long Term Care Ombudsman Prog. 
                6355 Brandhorst Drive 
                Carterville, IL 62918-9802 
                Work: (618)985-8322 
                Fax: (618)985-8048 
                Area Served: Alexander, Franklin, Gallatin, Hardin, Jackson, 
                Johnson, Massac, Perry, Pope, Pulaski, Saline, Union and 
                Williamson counties 
                JereSue Wernsing 
                Regional Ombudsman 
                Senior Protective Services 
                Long Term Care Ombudsman Prog. 
                209 South Merchant 
                Effingham, IL 62401 
                Work: (618)242-3556 
                Fax: (217)347-5590 
                Area Served: Clay, Effingham, Fayette, Jefferson, Marion 
                counties 
                Cathy Weightman-Moore 
                Regional Ombudsman 
                Catholic Charities/Diocese of Rockford -PSA 1 
                Long Term Care Ombudsman Prog. 
                850 N. Church Street 
                Rockford, IL 61103-6192 
                Work: (815)966-5300 
                Fax: (815)962-9036 
                Area Served: Boone, Carroll, DeKalb, JoDaviess, Lee, Ogle, 
                Stephenson, Whiteside, Winnebago 
                Tami Lynn Wacker 
                Corporate Board Member 
                ECIAAA Long Term Care Ombudsman Program (PSA 
                1003 Maple Hill Road 
                Bloomington, IL 61704 
                Work: (309)829-2065 
                Fax: (309)829-6021 
                Area Served: Champaign, Clark, Coles, Cumberland, Dewitt, 
                Douglas, Edgar, Ford, Iroquois, Livingston, Macon, McLean, 
                Moultrie, Piatt, Shelby, Vermillioin counties 
                Donna VanMiddendorp 
                Regional Ombudsman 
                Senior Services Associates, Inc. (PSA 02) 
                Long Term Care Ombudsman Prog. 
                101 South Grove 
                Elgin, IL 60120-6477 
                Work: (847)741-0404 
                Fax: (847)741-2163 
                Area Served: Kane, Kendall, McHenry 
                Natasha Thayer 
                Regional Ombudsman 
                DuPage Cnty Dept of Human Resources (PSA 2) 
                Long Term Care Ombudsman Prog. 
                421 North County Farm Road 
                Wheaton, IL 60187 
                Work: (630)407-6500 
                Fax: (630)407-6501 
                Area Served: DuPage county 
                Karen Stevens 
                Regional Ombudsman 
                SWAN (PSA 10) 
                Long Term Care Ombudsman Prog. 
                PO Box 176 
                Olney, IL 62450 
                Work: (618)392-3556 
                Fax: (618)392-5514 
                Area Served: Crawford, Edwards, Hamilton, Jasper, Lawrence, 
                Richland, Wabash, Wayne, White counties 
                Muriel Shackelford 
                Regional Ombudsman 
                Land of Lincoln Legal Assistance Found (PSA 8 
                Long Term Care Ombudsman Prog. 
                327 Missouri Ave, Suite 300 
                East St. Louis, IL 62201 
                Work: (618)271-9140 
                Fax: (618)874-6914 
                Area Served: Bond, Clinton, Madison, Monroe, Randolph, St. 
                Clair, Washington 
                Donna Schutte 
                Regional Ombudsman 
                W. Central IL Case Coordination Unit (PSA 6) 
                Long Term Care Ombudsman Prog. 
                639 York Street 
                Quincy, IL 62301 
                Work: (217)222-1189 
                Fax: (217)222-1220 
                Area Served: Adams, Brown, Calhoun, Hancock, Pike, Schuyler 
                Robyn O'Neill 
                Regional Ombudsman 
                Legal Assistance Foundation/Chicago (PSA 13) 
                Long Term Care Ombudsman Prog. 
                828 Davis Street, Suite 201 
                Evanston, IL 60201 
                Work: (847)475-3703 
                Fax: (847)475-3033 
                Area Served: Suburban Cook County except City of Evanston 
                Stasia Miller 
                Regional Ombudsman 
                Senior Strength Long Term Care Ombudsman Prog 
                Center for Prevention of Abuse 
                720 Joan Court 
                Peoria, IL 61614 
                Work: (309)637-3905 
                Fax: (309)637-3907 
                Area Served: Fulton, Marshall, Peoria, Stark, Tazewell, Woodford 
                Kathy Kopsack 
                Regional Ombudsman 
                Alternatives For The Older Adult, Inc (PSA 3) 
                Long Term Care Ombudsman Prog. 
                1518 5th Avenue 
                Suite 100 
                Moline, IL 61265 
                Work: (309)277-0167 
                Fax: (309)277-0163 
                Area Served: Bureau, Henderson, Henry, Knox, LaSalle, McDonough, 
                Mercer, Putnam, Rock Island, Warren 
                Suzanne Hunter 
                Regional Ombudsman 
                Senior Services Center of Will County (PSA 2) 
                Long Term Care Ombudsman Prog. 
                251 North Center 
                Joliet, IL 60435-7144 
                Work: (815)723-9713 
                Fax: (815)740-4218 
                Area Served: Grundy, Kankakee, Will counties 
                Esther Hays Wander 
                Regional Ombudsman 
                Shawnee Alliance for Seniors (PSA 11) 
                Long Term Care Ombudsman Prog. 
                6325 Brandhorst Drive 
                Carterville, IL 62918-9802 
                Work: (618)985-8322 
                Fax: (618)985-8048 
                Area Served: Alexander, Franklin, Gallatin, Hardin, Jadkson, 
                Johnson, Massac, Perry, Pope, Pulaski, Saline, Union, Williamson 
                Karen Hansen 
                Regional Ombudsman 
                Catholic Charities Archdiocese of Chicago (PS 
                Long Term Care Ombudsman Prog. 
                116 N. Lincoln Road 
                Round Lake, IL 60073 
                Work: (847)546-5733 
                Fax: (847)546-7114 
                Area Served: Lake 
                11 Local and Regional Ombudsmen 
                Nancy Flowers 
                Regional Ombudsman 
                Evanston Commission on Aging (PSA 13) 
                Long Term Care Ombudsman Prog. 
                2100 Ridge Avenue 
                Evanston, IL 60204 
                Work: (847)866-2963 
                Fax: (847)448-8133 
                Area Served: City of Evanston 
                 
  
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