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			Missouri nursing home abuse assistance
			Nursing home abuse involving Missouri nursing homes should be 
            reported.  Below are the names of  state officials to whom you may 
            report nursing home abuse or neglect. 
			
              
                
                State Long Term Care Ombudsman 
                Carol Scott 
                State LTC Ombudsman 
                Department of Health & Senior Services 
                P.O. Box 570 
                Jefferson City, MO 65102 
                Work: (800)309-3282 
                Fax: (573)526-4314 
                website:http://www.dhss.mo.gov/Ombudsman/ 
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                Office on Aging 
                Brenda Campbell 
                Administrator for Senior Services 
                Division of Aging 
                Dept of Health & Senior Services 
                PO Box 570 
                3418 Knipp Drive, Suite F 
                Jefferson City, MO 65102-1337 
                Work: (573)751-3626 
                Fax: (573)751-8687 
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                Licensure and Certifications 
                Debra Cheshier 
                Director, Section for LTC 
                Department of Health and Senior Services 
                Section for LTC Regulations 
                P.O. Box 570 
                Jefferson City, MO 65102 
                Work: (573)526-8524 
                Fax: (573)751-8493 
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                Cindy Schmutzler 
                Department of Health and Senior Services 
                Section for LTC Regulations 
                P.O. Box 570 
                Jefferson City, MO 65102 
                Work: (573)526-1864 
                Fax: (573)522-9712 
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                Medicaid Fraud Unit Control 
                Richard Williams 
                Director, MFCU 
                Medicaid Fraud Control Unit of Missouri 
                Office of the Attorney General 
                P.O. Box 899 
                Jefferson City, MO 65102-0899 
                Work: (573)751-7192 
                Fax: (573)751-0207 
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                Board of Examiners for Nursing Home Administrator 
                Diana Love 
                Missouri Board of NHA 
                P.O. Box 570 
                Jefferson City, MO 65102 
                Work: (573)751-3511 
                Fax: (573)526-4314 
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                Medicaid Agency 
                Michael Ditmore 
                Director 
                MO Dept of Social Services 
                Division of Medical Services 
                615 Howerton Court 
                PO Box 6500 
                Jefferson City, MO 65102-6500 
                Work: (573)751-6922 
                Fax: (573)751-6564 
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                Quality Improvement Organization 
                Richard Royer 
                Chief Executive Officer 
                Primaris 
                200 North Keene Street 
                Columbia, MO 65201 
                Work: (573)817-8300 
                Fax: (573)817-8330 
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                Protection and Advocacy System 
                Shawn de Loyola 
                Director 
                Missouri P&A Services 
                925 S. Country Club Drive 
                Unit B-1 
                Jefferson City, MO 65109 
                Work: (573)893-3333 
                Fax: (573)893-4231 
                website:http://www.moadvocacy.org 
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                Adult Protective Service Agency 
                Brenda Campbell 
                Dept. of Health and Senior Services 
                Division of Senior Services 
                3418 Knipp Drive 
                Suite F 
                Jefferson City, MO 65102 
                Work: (573)751-3626 
                Fax: (573)751-8687 
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                Citizen Advocacy Group 
                Georgia Sanders 
                Executive Director 
                Missouri Coalition for Quality Care 
                P.O. Box 7165 
                Jefferson City, MO 65102 
                Work: (888)262-5644 
                website:http://www.mcqc.com 
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                Local and Regional Ombudsmen 
                Michelle Brown 
                Ombudsman 
                Mid-America Regional Council 
                Long Term Care Ombudsman Prog 
                600 Broadway 
                300 Rivergate Ctr. 
                Kansas City, MO 64105 
                Work: (816)474-4240 
                Fax: (816)421-7758 
                website:http://www.marc.org/aging/ombudsman.htm 
                Area Served: Cass, Clay, Jackson, Platte, Ray counties 
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                Richard Cavanagh 
                Executive Director 
                Long Term Care Ombudsman Program 
                8702 Manchester Road 
                Brentwood, MO 63144 
                Work: (314)918-8222 
                Fax: (314)918-9188 
                website:http://www.ltcop-stl.org 
                Area Served: Franklin, Jefferson, St. Charles, St. Louis 
                counties/St. Louis city 
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                Carolyn McLaren 
                Ombudsman 
                The Vantage Point 
                Long Term Care Ombudsman Prog 
                P.O. Box 3990 
                Joplin, MO 64803 
                Work: (417)781-7562 
                Fax: (417)781-1609 
                website:http://www.thevantagepoint.org 
                Area Served: Barton, Jasper, McDonald, Newton counties 
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                Connie Payne 
                Ombudsman 
                Council of Churches of The Ozarks 
                Long Term Care Ombudsman Prog. 
                627 North Glenstone 
                PO Box 3947 G.S. 
                Springfield, MO 65808 
                Work: (417)862-3598 
                Fax: (417)862-2129 
                website:http://www.ccozarks.org/Ombudsman.htm 
                Area Served: Barry, Dade, Dallas, Douglas, Christian, Greene, 
                Howell, Lawrence, Oregon, Ozark, Polk, Shannon, Stone, Taney, 
                Texas, Webster, and Wright counties 
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                Kathy Ray-Smith 
                Ombudsman 
                Care Connection for Aging Services 
                Long Term Care Ombudsman Prog. 
                106 West Young 
                P.O. Box 1078 
                Warrensburg, MO 64093 
                Work: (660)747-3107 
                Fax: (660)747-3100 
                website:http://www.careconnectionservices.org 
                Area Served: Bates, Benton, Carroll, Cedar, Chariton, Henry, 
                Hickory, Johnson, Lafayette, Pettis, Saline, St. Clair, Vernon 
                counties 
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                Martha Rush 
                Long Term Care Ombudsman Program 
                Northwest Missouri AAA 
                Long Term Care Ombudsman Prog. 
                211 South Polk 
                P.O. Box 265 
                Albany, MO 64402-0265 
                Work: (660)726-3800 
                Fax: (660)726-4113 
                Area Served: Andrew, Atchison, Buchanan, Caldwell, Clinton, 
                Daviess, DeKalb, Gentry, Grundy, Harrison, Holt, Linn, 
                Livingston, Mercer, Nodaway, Putnam, Sullivan, Worth counties 
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                Beth Simpson 
                Ombudsman 
                Central Missouri AAA 
                Long Term Care Ombudsman Prog 
                1121 Business Loop 70 East 
                Suite 2A 
                Columbia, MO 65201 
                Work: (573)443-5823 
                Fax: (573)875-8907 
                website:http://www.cmaaa.net/ombud.htm 
                Area Served: Audrain, Boone, Callaway, Camden, Cole, Cooper, 
                Crawford, Dent, Gasconade, Howard, Laclede, Maries, Miller, 
                Moniteau, Morgan, Osage, Phelps, Pulaski, Washington counties 
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                Lois Stitt 
                Ombudsman 
                Southeast Missouri AAA 
                Long Term Care Ombudsman Prog. 
                1219 North Kingshighway 
                Suite 100 
                Cape Girardeau, MO 63701 
                Work: (573)335-3331 
                Fax: (573)335-3017 
                Area Served: Bollinger, Butler, Cape Girardeau, Carter, Dunklin, 
                Iron, Madison, Mississippi, New Madrid, Pemiscot, Perry, 
                Reynolds, Ripley, St. Francois, Ste. Genevieve, Scott, Stoddard, 
                Wayne counties 
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                J. Patrick Wheeler 
                Ombudsman 
                Mark Twain Legal Services 
                Long Term Care Ombudsman Prog 
                314 N. 11th Street 
                P.O. Box 248 
                Canton, MO 63435 
                Work: (573)288-5643 
                Fax: (573)288-5272 
                website:http://www.kvmo.net/~nemoaaa/services.htm#ombudsman 
                Area Served: Adair, Clark, Knox, Lewis, Lincoln, Macon, Marion, 
                Monroe, Montgomery, Pike, Ralls, Randolph, Schuyler, Scotland, 
                Shelby, Warren counties | 
               
             
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