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Missouri nursing home abuse assistance

Nursing home abuse involving Missouri nursing homes should be reported.  Below are the names of state officials to whom you may report nursing home abuse or neglect.

State Long Term Care Ombudsman
Carol Scott
State LTC Ombudsman
Department of Health & Senior Services
P.O. Box 570
Jefferson City, MO 65102
Work: (800)309-3282
Fax: (573)526-4314
website:http://www.dhss.mo.gov/Ombudsman/
 
Office on Aging
Brenda Campbell
Administrator for Senior Services
Division of Aging
Dept of Health & Senior Services
PO Box 570
3418 Knipp Drive, Suite F
Jefferson City, MO 65102-1337
Work: (573)751-3626
Fax: (573)751-8687
 
Licensure and Certifications
Debra Cheshier
Director, Section for LTC
Department of Health and Senior Services
Section for LTC Regulations
P.O. Box 570
Jefferson City, MO 65102
Work: (573)526-8524
Fax: (573)751-8493
 
Cindy Schmutzler
Department of Health and Senior Services
Section for LTC Regulations
P.O. Box 570
Jefferson City, MO 65102
Work: (573)526-1864
Fax: (573)522-9712
 
Medicaid Fraud Unit Control
Richard Williams
Director, MFCU
Medicaid Fraud Control Unit of Missouri
Office of the Attorney General
P.O. Box 899
Jefferson City, MO 65102-0899
Work: (573)751-7192
Fax: (573)751-0207
 
Board of Examiners for Nursing Home Administrator
Diana Love
Missouri Board of NHA
P.O. Box 570
Jefferson City, MO 65102
Work: (573)751-3511
Fax: (573)526-4314
 
Medicaid Agency
Michael Ditmore
Director
MO Dept of Social Services
Division of Medical Services
615 Howerton Court
PO Box 6500
Jefferson City, MO 65102-6500
Work: (573)751-6922
Fax: (573)751-6564
 
Quality Improvement Organization
Richard Royer
Chief Executive Officer
Primaris
200 North Keene Street
Columbia, MO 65201
Work: (573)817-8300
Fax: (573)817-8330
 
Protection and Advocacy System
Shawn de Loyola
Director
Missouri P&A Services
925 S. Country Club Drive
Unit B-1
Jefferson City, MO 65109
Work: (573)893-3333
Fax: (573)893-4231
website:http://www.moadvocacy.org
 
Adult Protective Service Agency
Brenda Campbell
Dept. of Health and Senior Services
Division of Senior Services
3418 Knipp Drive
Suite F
Jefferson City, MO 65102
Work: (573)751-3626
Fax: (573)751-8687
 
Citizen Advocacy Group
Georgia Sanders
Executive Director
Missouri Coalition for Quality Care
P.O. Box 7165
Jefferson City, MO 65102
Work: (888)262-5644
website:http://www.mcqc.com
 
Local and Regional Ombudsmen
Michelle Brown
Ombudsman
Mid-America Regional Council
Long Term Care Ombudsman Prog
600 Broadway
300 Rivergate Ctr.
Kansas City, MO 64105
Work: (816)474-4240
Fax: (816)421-7758
website:http://www.marc.org/aging/ombudsman.htm
Area Served: Cass, Clay, Jackson, Platte, Ray counties
 
Richard Cavanagh
Executive Director
Long Term Care Ombudsman Program
8702 Manchester Road
Brentwood, MO 63144
Work: (314)918-8222
Fax: (314)918-9188
website:http://www.ltcop-stl.org
Area Served: Franklin, Jefferson, St. Charles, St. Louis counties/St. Louis city
 
Carolyn McLaren
Ombudsman
The Vantage Point
Long Term Care Ombudsman Prog
P.O. Box 3990
Joplin, MO 64803
Work: (417)781-7562
Fax: (417)781-1609
website:http://www.thevantagepoint.org
Area Served: Barton, Jasper, McDonald, Newton counties
 
Connie Payne
Ombudsman
Council of Churches of The Ozarks
Long Term Care Ombudsman Prog.
627 North Glenstone
PO Box 3947 G.S.
Springfield, MO 65808
Work: (417)862-3598
Fax: (417)862-2129
website:http://www.ccozarks.org/Ombudsman.htm
Area Served: Barry, Dade, Dallas, Douglas, Christian, Greene, Howell, Lawrence, Oregon, Ozark, Polk, Shannon, Stone, Taney, Texas, Webster, and Wright counties
 
Kathy Ray-Smith
Ombudsman
Care Connection for Aging Services
Long Term Care Ombudsman Prog.
106 West Young
P.O. Box 1078
Warrensburg, MO 64093
Work: (660)747-3107
Fax: (660)747-3100
website:http://www.careconnectionservices.org
Area Served: Bates, Benton, Carroll, Cedar, Chariton, Henry, Hickory, Johnson, Lafayette, Pettis, Saline, St. Clair, Vernon counties
 
Martha Rush
Long Term Care Ombudsman Program
Northwest Missouri AAA
Long Term Care Ombudsman Prog.
211 South Polk
P.O. Box 265
Albany, MO 64402-0265
Work: (660)726-3800
Fax: (660)726-4113
Area Served: Andrew, Atchison, Buchanan, Caldwell, Clinton, Daviess, DeKalb, Gentry, Grundy, Harrison, Holt, Linn, Livingston, Mercer, Nodaway, Putnam, Sullivan, Worth counties
 
Beth Simpson
Ombudsman
Central Missouri AAA
Long Term Care Ombudsman Prog
1121 Business Loop 70 East
Suite 2A
Columbia, MO 65201
Work: (573)443-5823
Fax: (573)875-8907
website:http://www.cmaaa.net/ombud.htm
Area Served: Audrain, Boone, Callaway, Camden, Cole, Cooper, Crawford, Dent, Gasconade, Howard, Laclede, Maries, Miller, Moniteau, Morgan, Osage, Phelps, Pulaski, Washington counties
 
Lois Stitt
Ombudsman
Southeast Missouri AAA
Long Term Care Ombudsman Prog.
1219 North Kingshighway
Suite 100
Cape Girardeau, MO 63701
Work: (573)335-3331
Fax: (573)335-3017
Area Served: Bollinger, Butler, Cape Girardeau, Carter, Dunklin, Iron, Madison, Mississippi, New Madrid, Pemiscot, Perry, Reynolds, Ripley, St. Francois, Ste. Genevieve, Scott, Stoddard, Wayne counties
 
J. Patrick Wheeler
Ombudsman
Mark Twain Legal Services
Long Term Care Ombudsman Prog
314 N. 11th Street
P.O. Box 248
Canton, MO 63435
Work: (573)288-5643
Fax: (573)288-5272
website:http://www.kvmo.net/~nemoaaa/services.htm#ombudsman
Area Served: Adair, Clark, Knox, Lewis, Lincoln, Macon, Marion, Monroe, Montgomery, Pike, Ralls, Randolph, Schuyler, Scotland, Shelby, Warren counties